Cookies
Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you visit our website and also allows us to improve our site.
What Are Cookies?
A cookie is a tiny file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored.
The Cookies We Set
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, such as your account.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to remember your preferences (for example, preventing you from having to log in each time you visit a new page).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Title Cookie Name | Purpose | Life span of the cookie |
| Google _utma; _utmb; _utmc; _utmz Stripe YSC yt.innertube::nextId yt.innertube::requests yt-remote-cast-installed yt-remote-connected-devices yt-remote-device-id yt-remote-fast-check-period yt-remote-session-app yt-remote-session-name fr tr _fbp | These cookies collect information about how our visitors use this site. This data is collected anonymously, and is used to help improve this website’s functionality. For more information, see Google Analytic’s page on safeguarding your data. Stripe cookies ensure payment gateway function properly, detect and prevent fraud We use YouTube to display videos on our site. YouTube places this cookie to remember your history and preferences and optimise how they deliver content. This includes using cookies to estimate the users’ bandwidth on pages with integrated YouTube videos and creating a unique ID to keep statistics of what videos from YouTube the user has seen. Facebook places cookies to select the visitors for whom they are most likely to be relevant, and to track and analyse the performance of the ads. For more information refer to Facebook’s cookie policy. | Google 2 years; 30 minutes; when you quit your browser; 6 months Session |
| Category of Personal Data | Purpose/Activity | Lawful basis for processing including basis of legitimate interest |
| Personal details including name and contact information | To enable us to register you as a new customer and to enable us to manage and process transactions and our relationship with you. We also use contact information to deliver notifications and relevant course materials. | (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to recover debts due to us). (c) Necessary for our legitimate interest (to develop and grow our business). |
| Profile details | Profile details provided are used to process applications to join the site. Some data collected by third parties and automatically generated data. | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our courses) |
| Credit card information and payment details | To facilitate transactions including billing Students for Lessons | (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to be able to take payments for services). |
| User activity details | To enable assessors to communicate with students. Course activities are recorded for safeguarding and to ensure quality. | (a) Performance of a contract with you. (b) Necessary for our legitimate interest (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). |
| Contractual details including the services provided | To enable us to facilitate transactions correctly and to fulfil our legal obligations to keep financial records. | (a) Performance of a contract with you. (b) To meet our legal obligations. |
| Device and browser details | To help us improve the Website’s usability. | (a) Necessary for our legitimate interest (to enable us to keep our Website updated and relevant, and improve its usability). |
Disabling Cookies
You can block cookies by adjusting the settings on your browser (see your browser Help for how to do this). Please be aware that disabling cookies will usually result in also disabling certain functionality and features of this site.
Third Party Cookies
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
More Information
Hopefully that has clarified things for you but if you are still looking for more information, you can contact us by emailing [email protected].
